How long does expert e-commerce maintenance take?

Most projects are completed within 7-30 days with clear timelines provided upfront.

Do you offer expert e-commerce maintenance for small businesses?

Yes! We have affordable packages for Kenyan SMEs, startups, and NGOs with M-Pesa payment options.

Expert E-Commerce Maintenance | Black Shepherd Technologies

Q: How much does expert e-commerce maintenance cost in Kenya?

Our expert e-commerce maintenance packages start from KES 5,000. We offer flexible M-Pesa payment plans.

Why Choose BST for Expert E-Commerce Maintenance?

Comprehensive website care plans for Kenyan businesses. Security, backups, updates, performance — we keep your site running perfectly.

🏆

Proven Track Record

500+ successful projects. Clients average a 10x return on investment within 90 days.

🇰🇪

Built for Kenya

We understand M-Pesa, local consumer behaviour, Swahili SEO, and what makes Kenyan customers convert.

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Data-Driven Results

Every campaign tracked and optimised. Transparent reports showing exactly what your money delivers.

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Fast Turnaround

Projects start within 24 hours of payment. Faster than any other agency in Kenya.

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Money-Back Guarantee

If we don't deliver agreed results within the timeline, we refund you fully. Zero risk.

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Dedicated Account Manager

A named contact. WhatsApp them directly 24/7. Real humans, not support tickets.

Our Website Maintenance Packages

Transparent pricing. No hidden fees. M-Pesa, bank transfer & installment plans accepted.

Basic Care

KES 5,000/mo

Monthly updates + backups

✓ Monthly Updates
✓ Daily Backup
✓ Uptime Monitor
✓ Email Support

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Standard Care

KES 10,000/mo

Weekly updates + security scans

✓ Weekly Updates
✓ Security Scan
✓ Backup
✓ Chat Support

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Pro Care

KES 18,000/mo

Priority support + speed optimisation

✓ Priority Support
✓ Speed Opt
✓ Hack Cleanup
✓ Phone Support

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E-Commerce Care

KES 25,000/mo

WooCommerce + plugin + security

✓ WooCommerce Updates
✓ Payment Gateway
✓ Security
✓ Priority Support

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Security Shield

KES 15,000/mo

Malware removal + firewall + SSL

✓ Malware Removal
✓ WAF
✓ SSL Renewal
✓ Daily Backup

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Speed Optimisation

KES 20,000

Core Web Vitals fix + CDN setup

✓ CWV Fix
✓ CDN
✓ Image Opt
✓ Cache
✓ Report

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WordPress Care

KES 8,000/mo

WordPress-specific maintenance

✓ WP Updates
✓ Theme
✓ Plugins
✓ Backup
✓ Monthly Report

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⭐ Most Popular

Hosting Management

KES 6,000/mo

Server + DNS + email management

✓ Server Mgmt
✓ DNS
✓ Email Hosting
✓ Uptime Monitor

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SSL Management

KES 4,000/yr

SSL certificate renewal + install

✓ SSL Renewal
✓ Install
✓ HTTPS Redirect
✓ Cert Monitor

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Content Updates

KES 5,000/mo

Text, images, page updates

✓ 8 Changes/Mo
✓ Same Day
✓ Asset Upload
✓ Monthly Report

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Emergency Recovery

KES 15,000

Hacked or down site emergency fix

✓ 24hr Response
✓ Hack Cleanup
✓ Restore
✓ Security Hardening

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Annual Website Audit

KES 18,000/yr

Full annual health check

✓ 100-Point Audit
✓ Performance
✓ SEO
✓ Security Report

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Domain & Email Mgmt

KES 5,000/yr

Domain renewal + G-Suite/email

✓ Domain Renewal
✓ Email Config
✓ DNS
✓ Annual Report

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Multisite Care

KES 35,000/mo

Manage 3-5 websites

✓ Up to 5 Sites
✓ Priority Support
✓ Speed
✓ Security
✓ Monthly Report

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Enterprise Care

KES 80,000/mo

SLA-backed enterprise maintenance

✓ SLA 4hr Response
✓ Daily Reports
✓ Dedicated Engineer
✓ 24/7 Monitor

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💡 Not sure which package? WhatsApp us for a FREE recommendation.

How It Works

Simple, fast, transparent. Here's exactly what happens after you contact us.

Free Consultation

WhatsApp or call. We discuss your goals, budget and timeline — no obligation.

Custom Proposal

Detailed proposal with clear pricing, deliverables and timeline sent within 2 hours.

Payment & Kickoff

Approve and pay via M-Pesa or bank. We kick off within 24 hours.

Delivery & Review

Delivered on time, on spec. Unlimited revisions until you're 100% happy.

Launch & Support

Go live with confidence. Dedicated support and monitoring post-launch.

What Our Clients Say

Real results from real Kenyan businesses.

★★★★★

"TikTok + Instagram ads from BST took our online sales from KES 80K to KES 500K/month in 4 months."

Caroline Njoroge

CEO, Njoroge Fashion

★★★★★

"BST completely transformed our online presence. We went from zero Google traffic to 300+ leads a month. Worth every shilling."

James Mwangi

CEO, Mwangi & Co.

★★★★★

"The team at Black Shepherd are true professionals. Our Google Ads ROI jumped from 1.2x to 4.8x in just 60 days."

Grace Njeri

Marketing Manager, Savanna Group

★★★★★

"The WhatsApp chatbot handles 80% of customer enquiries automatically. Our team can finally breathe."

Fatuma Hassan

Director, Hassan Imports

Frequently Asked Questions

Everything you need to know about our expert e-commerce maintenance services.

How much does expert e-commerce maintenance cost in Kenya? +

Packages start from KES 5,000 with flexible M-Pesa payment plans. Contact us for a custom quote.

How long will my project take? +

Most projects complete within 7-30 days. Clear timelines provided before any payment.

Do you work with small businesses? +

Yes. 60% of our clients are small businesses and startups. Starter packages from KES 5,000.

Can I pay using M-Pesa? +

Yes! M-Pesa, bank transfer, and cheque accepted. 50/50 payment structures available for larger projects.

What is your money-back guarantee? +

If we don't deliver what was agreed in the proposal, we refund you 100%. No questions asked.

Do you serve clients outside Nairobi? +

Yes — Mombasa, Kisumu, Nakuru, Eldoret, Thika and beyond. Everything handled remotely.

Expert E-Commerce Maintenance

Why Choose BST for Expert E-Commerce Maintenance?

Our Website Maintenance Packages

⚠️ Limited Availability — Act Now

How It Works

What Our Clients Say

Frequently Asked Questions

Ready to Grow with Expert E-Commerce Maintenance?